Details, Fiction and Telus customer service

The TELUS group acknowledges that our perform spans many Territories and Treaty regions and we have been grateful for the standard Information Keepers and Elders who're with us currently, whoever has long gone just before us plus the youth that encourage us.

The TELUS workforce acknowledges that our work spans a lot of Territories and Treaty regions and we're grateful for the traditional Awareness Keepers and Elders who're with us these days, individuals who have gone right before us and also the youth that inspire us.

Hello @TerrificT we want to assistance answer any inquiries you might have. We'll deliver you a private message so you should hold a watch in the inbox

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@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time and they hanged up on me, saying which i should get in touch with throughout "standard Workplace hrs". Is this for true?

Think about them as resellers. The promote you a legit product Telus delivers, incorporate benefits to induce you to purchase. You give them that income, all of your data to set up the legit product or service.

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TELUS TV+ Problèmes d'authentification through l'app Android et le web-site web Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents Telus billing support services.

It truly is achievable the recipient of you cell calls has that details in their contacts. The phone will Exhibit that if it's a match for you personally number.

Merely form the details of one's inquiry in the information and it'll be despatched to your human agent. Messaging Here's asynchronous (non-Stay), so you can close the application or go regarding your working day while the agent functions in the direction of obtaining you a resolution.

Most definately a scam.  Just bought off the cellular phone with the true telus and they served me safe my account. 

So inefficient. An e-mail would receive the information across quite a bit less difficult. Another agent mentioned sorry and may reverse the last month’s demand and cancel it. The following thirty day period Yet another $7. Sigh. To the telephone yet again more than 1-one/two hour. The 2nd representative was defending her employer and implying I used to be Completely wrong. Just charge me the $340 and halt the $seven monthly bill and cancel the digital camera, I begged her, and then I ended the call. She still left a concept indicating she can't commence While using the cancellation given that I hung up. At this stage I’m feeling physically ill from it. I get in touch with yet again… forty five minutes. You should, just close this partnership now. Ultimately One more agent certain me It could be cancelled. In whole, more than eleven hours around the telephone given that February making an attempt to cope with the camera return. It felt like punishment… as if I’m the enemy - following investing more than $forty,000 with Telus over time and by no means at the time complained. I’m extremely patient and well mannered. My ask for was so straightforward. The whole thing was built painfully intricate and prolonged for months.

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Then You begin to complain you were being promised things not included in the legit product. Because your personal facts was accustomed to include this for your account, how can you gain when informed we did not provide you with that. It can seem like you personally subscribed.

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